Robins Hands

Thank you for choosing Robin Hands. Your appointment time is reserved exclusively for you. To provide the best experience for all clients and to respect the time dedicated to each appointment, the following cancellation policy applies: If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. This allows the opportunity for another client to book the reserved time slot. Late Cancelations Appointments canceled or rescheduled with less than 24 hours' notice will incur a cancellation fee equal to 50% of the scheduled service total. This fee must be paid before booking any future appointments. Appointments canceled or rescheduled with less than 24 hours' notice will incur a cancellation fee equal to 50% of the scheduled service total. This fee must be paid before booking any future appointments. Late Arrivals Please arrive on time for your appointment. Clients arriving more than 15 minutes late may need to have their service modified, rescheduled, or canceled depending on the schedule for the day. Cancellation fees may apply if the appointment cannot be completed due to late arrival. Emergency Situations I understand that unexpected emergencies can occur. Genuine emergencies will be considered on a case-by-case basis at my discretion. Respecting our time together By booking an appointment, you acknowledge and agree to this policy. These guidelines help ensure that every client receives the dedicated time, attention, and exceptional service they deserve. Thank you for valuing my time and allowing me to serve you. I look forward to being part of your healthy hair journey.